For Companies
Less manual work. More automation.
Copying, searching, chasing, answering: in most companies a surprising share of working hours goes into tasks no customer pays for. I find those spots — and automate them. From one source, with one point of contact.
Does this sound familiar?
In most companies, time is lost every day in places nobody questions anymore:
Data is entered more than once
Employees type the same information into multiple systems — from the email into the spreadsheet, from the spreadsheet into the order system.
Information is scattered
Part of it sits in inboxes, part in spreadsheets, part in individual colleagues' heads. Whoever needs something asks around.
Recurring emails eat up time
The same requests, the same answers — every day, written by hand.
Knowledge is locked in documents
What your company knows lives in PDFs, folders, and manuals — instead of where the work actually happens.
Those are the visible problems — they're annoying, but at least you know them. It gets truly expensive in the places no report ever covers: effort spread across many small manual steps never appears in any cost center. Orders that never materialized are missing from no statistic. And what has always been done this way is something nobody questions in day-to-day business. That's exactly why an outside view pays off — here are a few examples I find in almost every company:
What you might not see yet
The most expensive problems never appear in any statistic:
Onboarding takes months
New employees need weeks to figure out how things work — because processes only exist in heads and scattered folders. You become productive by asking around long enough.
Typical signal“You'll pick it up over time.”
Business-critical Excel files
Calculations and planning live in files exactly one person understands. No versioning, no backup, no review — until a mistake gets expensive.
Typical signalcalculation_final_v7_NEW.xlsx
The inquiries you never see
Whoever asks in the evening and hears nothing by noon buys from your competitor. These lost orders never show up anywhere — customers don't call to say goodbye.
Typical signalInquiry at 9:14 pm — first reply the next day
Data nobody asks
Which products perform? Which customers churn? Where does the process jam? The answers are already in your systems — yet decisions are made by gut feeling.
Typical signal“We go by feel.”
None of these problems are solved by simply buying “more software.” Automation only pays off once it's clear where time and money are actually lost in the process — otherwise you're just digitizing the existing chaos. That's why every project of mine starts with listening, not with a quote.
How we tackle this
No months of concept papers, no consultant slide decks. Three clear steps:
Listen and understand
You explain how your company works and where things get stuck. I ask the right questions — in your language, not in tech speak.
Assess honestly
Together we find the workflows where automation truly pays off. And I tell you just as clearly where the effort isn't worth it — before you spend money.
Build and support
I build the solution and connect it to the programs you already use. Where artificial intelligence helps, I use it — as a tool, not a sales pitch. And I remain your point of contact after launch.
Why now
Custom solutions have become affordable.
For decades the rule for mid-sized businesses was: buy off-the-shelf software from a vendor — and bend your own processes around it. Tailor-made development was reserved for corporations: too expensive, too slow. That math has flipped, because the way software is built has fundamentally changed: what used to occupy an entire development team for months is now built, AI-assisted, in weeks. That makes custom software affordable for mid-sized businesses — and it often pays for itself within a few years.
Off-the-shelf software
- Your processes have to adapt to the software — not the other way around
- License and monthly fees, permanent and per user
- A hundred features nobody needs — the one that's missing never comes
- Dependent on the vendor's roadmap and pricing
Tailored to your processes
- The software adapts to your established workflows — with a noticeable speed boost
- Invested once instead of paid forever — often amortized within a few years
- Exactly the features your business needs. No more, no less
- It's yours: source code, data, and every decision
A real-world example
A business runs the software of an established industry vendor. But to analyze its own customer data — or connect it to other systems — it has to buy expensive add-on modules, or pay extra for every API call. The data belongs to the business; access to it belongs to the vendor. A tailored solution flips that around: your data, interfaces, and decisions stay with you — with no surcharge to reach what's already yours.
Why a specialist and not a big team
First-hand
Concept, implementation, and operations come from the same person. Whoever makes you a promise also builds it — no sales layer, no handovers, no broken telephone.
Proven at enterprise scale
Over 25 years of software architecture in international projects for corporations and mid-sized companies. The same standards go into the small solution, too.
The output of a team
Modern, AI-assisted development makes one person as fast as a well-rehearsed team — without its coordination overhead and without the cost of a whole team.
No black box
Everything I build is documented and traceable. Your team — or any other provider — can understand, run, and extend it. You stay independent, including of me.
No staff turnover
At large providers the faces change constantly — whoever built your system is gone next time, and the knowledge with them. With me, your contact stays the same, years later too.
A network for everything else
Software and automation I handle myself. For adjacent topics like IT infrastructure, I work with your existing partner — or bring in my own vetted specialists when needed, such as Matthias Simon. So even the most specific requirement reliably finds a solution.
m-simon.comSolutions & Pricing
Concrete solutions, transparent pricing.
Four ways we can start — with a clear price range instead of nasty surprises. Open-source based, no vendor lock-in.
AI Chatbot
Your digital employee
from €2,500
+ approx. €50–100/month
One extra inquiry won per month and the package pays for itself.
- Answer customer inquiries 24/7
- Based on your knowledge base
- Answers with source citations
- Integration on your website
- German and English
- Self-hosted or cloud
Ideal for companies with recurring customer inquiries
AI Phone Assistant
Never miss a call again
from €3,000
+ approx. €150–300/month
A single call you no longer miss pays back the setup.
- Answers calls 24/7 — evenings and weekends too
- Handles standard questions from your knowledge base
- Qualifies callers and books appointments straight into the calendar
- Hands off to a human when needed
- Call summary via email or into your CRM
- Natural voice, German and English
Ideal for businesses that miss calls — trades, practices, law firms, local service providers
Process Automation
Eliminate repetitive tasks
from €5,000
+ approx. €100–200/month
It pays off from the first hour saved per day.
- Email classification & routing
- AI document processing
- Lead qualification & CRM integration
- Automated report generation
- AI-agent appointment booking
- Integration into existing systems
Ideal for teams losing hours to manual tasks
AI Strategy & Consulting
Clarity instead of hype
from €1,500
one-time or as retainer
- Analysis of your current processes
- Identifying the best AI levers
- Concrete implementation recommendation
- ROI assessment per use case
- Technology selection & architecture
- Guidance through implementation
Ideal for companies that don't know where to start
How it works
Intro call
30 min free — we identify your quick wins
Concept
Concrete proposal with scope, timeline, and cost
Build
Iterative development with regular feedback
Live
Your solution runs — with documentation and support
Trusted by leading companies
The next step
Let's find out together where your company is losing time!
Three minutes of focused questions, one honest assessment: where automation pays off for you — and where it doesn't. Prefer to write directly? That works too.
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